Support & FAQ

Everything you need to know about using and securing your Trezor hardware wallet.

Quick Setup Guide

Get started with your Trezor in just a few simple steps

1️⃣

Connect Device

Plug your Trezor into your computer using the USB cable provided.

2️⃣

Install Trezor Suite

Download and install Trezor Suite from trezor.io/start

3️⃣

Create Wallet

Follow the setup wizard to create your new wallet and PIN code.

4️⃣

Backup Seed

Write down your 24-word recovery seed and store it safely offline.

Frequently Asked Questions

Find answers to the most common questions about Trezor

Essential Security Tips

Follow these best practices to keep your crypto safe

📝

Never Share Your Seed

Your 24-word recovery seed is the key to your funds. Never share it with anyone, never type it on a computer, and never take a photo of it.

🔒

Use a Strong PIN

Create a PIN that's at least 6 digits long and avoid obvious patterns like 123456 or repeating numbers.

🏦

Store Seed Offline

Write your recovery seed on paper and store it in a safe, fireproof location. Consider using metal backup plates for extra durability.

⚠️

Beware of Phishing

Always verify you're on the official trezor.io website. Trezor will never ask for your recovery seed via email or support.

🔄

Keep Firmware Updated

Regularly update your Trezor firmware through Trezor Suite to ensure you have the latest security improvements.

Verify Addresses

Always verify receive addresses on your Trezor screen before sharing them, and check transaction details carefully before confirming.

Still Need Help?

Can't find the answer you're looking for? Visit the official Trezor support center for detailed guides and assistance.